Privacy Policy

Effective Date: 01/01/2025
Last Updated: 02/08/2026​

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1. About This Policy

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MAGAZETTA GROUP PTY LTD (ABN 26 686 632 002), trading as Insight Hive ("we", "us", "our") is an HR advisory and workplace relations consultancy based in South Australia. We are committed to protecting the privacy of all individuals whose personal information we collect, use, hold and disclose in the course of our business.

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This Privacy Policy explains how we manage personal information in accordance with the Privacy Act 1988 (Cth) ("the Act") and the Australian Privacy Principles (APPs) contained in Schedule 1 of the Act.

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By using our website (www.insighthive.com.au), engaging our services, or otherwise providing us with personal information, you agree to the collection, use and disclosure of your information in accordance with this Policy.

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If you have any questions about this Policy or how we handle your personal information, please contact us using the details at the end of this document.

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2. Personal Information We Collect

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The type of personal information we collect will depend on your relationship with us and the nature of the services provided.

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2.1  Client and contact information

• Full name, job title and business role

• Business name and ABN

• Postal and email address

• Phone and mobile numbers

• Payment and billing information

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2.2  Employee and third party information (collected on behalf of clients)

In the course of providing HR advisory services, we may collect personal information about your employees or other individuals. This may include:

• Full name and contact details

• Employment history, role and remuneration details

• Performance, conduct or disciplinary records

• Health and medical information (where relevant to return-to-work or workplace accommodation)

• Workers' compensation and injury related information

• Information relevant to workplace investigations or complaints

 

2.3  Website visitors

• Name and email address (submitted via contact or enquiry forms)

• IP address, browser type and device information (collected automatically)

• Pages visited, session duration and referral source (via analytics tools)

• Newsletter subscription preferences

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We only collect personal information that is reasonably necessary for one or more of our functions or activities. We do not collect personal information we do not need.

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3. Sensitive Information

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Some information we may collect is classified as "sensitive information" under the Act. This includes health information, information about workplace complaints or disciplinary matters, and in some cases information relating to racial or ethnic origin.

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We will only collect sensitive information where:

• You (or the relevant individual) have consented to its collection;

• The collection is required or authorised by law; or

• A permitted general situation or permitted health situation applies under the Act.

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Sensitive information will only be used or disclosed for the purpose for which it was collected, or a directly related purpose, unless the individual consents otherwise or an exception under the Act applies.

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4. How We Collect Personal Information

 

We collect personal information in a number of ways, including:

• Directly from you when you enquire about or engage our services

• Through our website contact forms, newsletter sign up, or email communications

• From client organisations who provide us with employee information to carry out HR engagements

• During interviews, meetings, phone calls or site visits conducted as part of our services

• From publicly available sources such as LinkedIn or business registries, where relevant

• From third parties such as legal advisors, mediators or referral partners, where applicable

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Where practicable, we collect personal information directly from the individual concerned. Where we collect information about third parties (such as employees) from our clients, we will handle that information in accordance with this Policy.

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5. Why We Collect Personal Information

 

We collect and hold personal information for the following primary purposes:

• To provide HR consulting, advisory and workplace relations services to our clients

• To respond to enquiries and assess client needs

• To manage our client relationships and deliver contracted services

• To prepare HR documentation, policies, reports and other deliverables

• To conduct workplace investigations, mediations or review processes

• To send service related communications and updates

• To send marketing communications (with your consent or where otherwise permitted)

• To comply with our legal obligations

• To improve our services and website experience

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If we collect personal information for a purpose other than those listed above, we will notify you at or before the time of collection.

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6. Use and Disclosure of Personal Information

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6.1  We may disclose personal information to:

• Our staff and contractors involved in delivering services to you

• Third party service providers (IT, cloud storage, accounting software, etc.) bound by confidentiality obligations

• Legal or regulatory bodies where required or authorised by law

• Fair Work Commission, Safe Work Australia or other government agencies where required

• Your nominated representatives or authorised contacts

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6.2  We will not:

• Sell, rent or trade your personal information to third parties

• Disclose employee information to any party other than your client organisation without consent, unless required by law

• Use personal information for a purpose unrelated to the services we provide without your consent

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7.  Overseas Disclosure

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Some of the third party service providers we use may be located or store data outside Australia. This includes:

• Our website platform provider, which may process contact form submissions and visitor data on servers located in the United States or other countries

• Google LLC, which operates Google Analytics and processes website visitor data in the United States

• Other cloud based business tools we use for project management, document storage, email communications and business operations, whose servers may be located in the United States, European Union or other jurisdictions

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Where personal information is transferred overseas, we take reasonable steps to ensure those providers handle it consistently with the APPs or under equivalent privacy protections applicable in their jurisdiction.

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By using our website or providing us with personal information, you consent to your information being transferred to and processed in these countries where necessary to deliver our services or operate our website.

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8. Direct Marketing

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We may use your contact details to send you information about our services, HR insights, updates or events that may be of interest to you. We will only do this where:

• You have provided consent (e.g. subscribing to our newsletter); or

• We have collected your information in connection with a business relationship and you would reasonably expect to receive such communications

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All marketing emails we send will include a clear and functional unsubscribe mechanism. You may also opt out at any time by contacting us directly. We will action all opt out requests promptly and at no cost to you.

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If you subscribe to our newsletter or email updates, your email address and subscription preferences are stored by our email marketing platform provider. You can unsubscribe at any time using the link in any email we send.

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9. Cookies and Website Analytics

 

Our website uses cookies and similar tracking technologies. A cookie is a small text file placed on your device when you visit a website. We and our service providers may use the following types of cookies:

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Strictly necessary cookies

These are essential for the website to operate correctly. They include session management, security and load balancing cookies. These cannot be disabled without materially affecting site performance or functionality.

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Functional cookies

These allow the website to remember your preferences and settings (such as language or region) to provide a more personalised experience.

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Analytics cookies

We use Google Analytics (operated by Google LLC) to understand how visitors interact with our website. This includes data such as pages visited, time spent on the site, how you arrived at the site and which pages are most popular. This data is collected in aggregated form and is largely anonymised. Google Analytics data may be processed on servers located outside Australia, including in the United States. You can opt out of Google Analytics tracking by visiting analytics.google.com/analytics/optout or by installing the Google Analytics opt out browser add on.

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Our website platform also collects its own analytics data on visitor behaviour to support website performance and functionality. This data is processed by our platform provider and may be stored on overseas servers.

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Social media and third party cookies

Our website includes links and icons connecting to social media platforms including LinkedIn, Facebook and Instagram. If you interact with any social media features embedded in our website, those platforms may set their own cookies or collect information about your visit. We do not control these third party cookies. Please refer to the relevant platform's privacy policy for more information.

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Contact form submissions

When you submit an enquiry or contact form on our website, your details are received and temporarily processed by our website platform provider before being delivered to our team. These submissions may be stored by the platform provider for a period before being deleted. If you wish to have a specific form submission removed, please contact us directly.

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Managing cookies

You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our website. For guidance on managing cookies across common browsers, visit www.allaboutcookies.org.

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10. Security of Personal Information

 

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. Our security measures include:

• Password protected systems and document storage

• Secure email communications and file sharing

• Limited access to personal information on a need to know basis

• Confidentiality obligations in all contractor and service provider agreements

• Secure disposal of personal information when no longer needed

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Notwithstanding the above, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

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In the event of a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches (NDB) scheme.

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11. Retention of Personal Information

 

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Once personal information is no longer needed, we will take reasonable steps to destroy or de-identify it securely.

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Client files and HR engagement records are generally retained for a minimum of seven (7) years following completion of the engagement, consistent with standard business record keeping obligations under Australian law.

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12. Access to and Correction of Personal Information

 

12.1  Access

Under APP 12, you have the right to request access to the personal information we hold about you. We will respond to access requests within a reasonable time (generally within 30 days) and will not charge a fee for making the request, though we may charge a reasonable fee to cover the cost of providing access.

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We may decline access in circumstances permitted by the Act, such as where providing access would unreasonably impact the privacy of another individual, or where access would be unlawful.

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12.2  Correction

Under APP 13, if you believe personal information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you may request that we correct it. We will take reasonable steps to correct the information within 30 days of receiving your request.

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13. Privacy Complaints

 

If you believe we have breached the APPs or otherwise mishandled your personal information, we encourage you to contact us in the first instance using the details below. We will acknowledge your complaint promptly and aim to resolve it within 30 days.

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If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au

• Phone: 1300 363 992

• Post: GPO Box 5218, Sydney NSW 2001

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14. Third Party Websites

 

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently. This Policy applies only to information collected by MAGAZETTA GROUP PTY LTD (trading as Insight Hive).

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15. Updates to This Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations. The current version will always be available on our website at www.insighthive.com.au. Where changes are material, we will notify clients directly where practicable.

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16. Contact Us

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For any questions regarding this Privacy Policy, please contact us at:
Email: hello@insighthive.com.au
Website: www.insighthive.com.au

or complete the Contact Us form below.